Perks – What Makes Us Stand Out
- 100% Company-Paid Virtual Health & Wellness Support for Team Members and their household– Accessible anytime you need it
- Comprehensive Group Benefits – Medical, dental, vision, and disability coverage to keep you and your family healthy
- Health Savings Account (HSA) – With generous company contributions
- Paid Parental Leave - 10 paid days for bonding
- Fully Paid Life Insurance – Peace of mind for you and your loved ones
- 401(k) with Company Match – Invest in your future with confidence
- Generous Paid Time Off – Up to 25 days off in your first year
- Employee Absence Bank – Support when life calls for time away
- Pet Insurance – Because furry family members matter too
- Supplemental Coverage Options – Including Critical Illness, Hospital, Legal, ID Theft Protection & more
- Plus, Plenty of Unique Incentives – Designed to reward and support your personal and professional journey
What you'll be doing:
- Assist the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full resident lifecycle activities.
- Maintain all accounts receivable including collecting rent, posting rent, making daily deposits, and maintaining a balanced, accurate rent roll.
- Accurately and timely completion of system reports.
- Audit records and files to identify dates requiring administrative action, such as lease expiration dates, and delinquent accounts.
- Collect delinquent account balances from previous residents.
- Process evictions, which includes processing all necessary paperwork, and serving notices.
- Lease apartments as needed.
- Shopping competitive properties.
- Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to items that need to be repaired.
- Processes move-ins, move-outs, and lease renewals.
- Audit all new and current lease agreements and resident files for accuracy.
- Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
- Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
- Assist the property manager with resident relations and problem resolution.
- Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
- Manage the leasing process from tour to move-in including closing the sale, completing lease documents, and inspecting apartments to ensure the residents have an excellent move-in experience.
- Understand the value of the property's features as they relate to the prospective resident's needs.
- Creative approach to marketing the property to increase traffic including online posts, social media strategies, and outreach marketing.
- Support occupancy and retention goals by following up with potential and current residents.
- Maintain accurate and in-depth knowledge of the property to give potential residents all the information they need to make their decision.
- Build relationships with residents through courteous and timely responses to their needs and concerns.
- Demonstrate strong attention to detail while preparing lease documents, resident files, and applications for approval.
- Work with other teammates to plan and organize resident events.
- Visually inspect/prepare the entire property (office, models, compactor, vacant, curb appeal, and amenity areas) daily for cleanliness. Inspect and touch up models and vacant units. Responsible for maintaining the work area and office cleanliness.
Our Culture - How We're Different:
You Matter: We prioritize each individual's contributions and well-being, ensuring everyone feels valued and heard.
Elevate the Experience: We strive to enhance every interaction, creating memorable and impactful experiences for our team, customers, and clients.
Excellence Through People: Our commitment to excellence is driven by our talented and dedicated teams, who are the cornerstone of our success.
WRH Realty Services is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, please contact us at (727) 892-3000 and ask for Human Resources.
